Financial Policy

All fees are payable on day of service.

Late Cancellation

Your appointment may be charged if you cancel with less than 24 hours notice.

Medical Insurance

All medical insurance companies have their own policies and coverage. At NOVA , we are recognised by most medical insurance companies.

You will need to settle your account with NOVA at the time of your appointment and then claim from your insurers. It is recommended that you contact your medical insurer prior to treatment to ensure that your policy will cover your for treatment, as each insurance policy is different.

Privacy Policy

We have outlined our Privacy Policy here.

Dress Policy

To allow for a full assessment of your injury it is important to have access any areas that need assessing, we recommend that you wear shorts and a t-shirt or sports bra. If you’re unsure, please do get in touch.